Appeals Form

An appeal is a formal review process where you ask Believe Housing Australia to review the decision.

Appeals Form

Appeals Form

Submit a request to appeal a decision

First step? Tell us your concerns

As a Believe Housing Australia tenant, you have a right to appeal any decision made by Believe Housing Australia that you feel affects your tenancy.

If you don’t agree with a decision we made, please talk to your Tenancy Officer or contact your local Believe Housing Australia office to tell us about your concerns.

You can email us at or call us on 1800 688 000.

We are here to support you and will always try to resolve any issue you raise.

How to lodge an appeal

You have 30 days from the date of the original decision to lodge an appeal in writing.

Your appeal must include:

  • the name and contact details of the person lodging the appeal
  • the name and contact details of the other person/s involved in the matter (where possible)
  • a clear statement giving the reasons why you think the decision is wrong

Download the Appeals Form (above) and email your appeal to, or post or drop off the appeal to your local Believe Housing Australia office.

After you lodge an appeal

We will write to you within days of receiving the application to let you know that your appeal has
been received. Within 14 days of receiving the appeal, we will contact you and select three people
to form an Appeals Panel.

The Appeals Panel sets a time and place for the appeal to be heard. This hearing must take place within 56 days of the appeal being lodged.

Within five days of the hearing, the Appeals Panel will send you a written report on its decision.

External appeal

If you are not happy with the decision of the Appeals Panel, you can ask for a hearing with South Australian Civil and Administrative Tribunal (SACAT).

SACAT is an independent court that reviews decisions made by landlords and community housing providers and makes the final decision.

You must lodge your application with SACAT within 30 days of receiving Believe Housing Australia’s Appeals Panel decision.


Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a subsidiary company of AnglicareSA.

Get in Touch

Visit one of our four locations in metropolitan or regional South Australia, give us a call or contact us online.

We express our gratitude to the Traditional Owners and Custodians for their continuous care of this ancient Country for thousands of generations and for the sharing of this land that was never ceded.

We recognise and respect the wisdom of Elders past, present, and those to come, and extend this to all First Nations Peoples and their living cultures.

We walk softly alongside First Nations Peoples as allies committed to seeking guidance, listening with purpose, and acting with courage in our future together.

Always was, always will be.


Aboriginal and Torres Strait Islander visitors to Believe Housing Australia’s website are advised that this website may contain images, names and voices of people who have died.