Complaints & Compliments
By providing your feedback, you can help us make our services better for you and other people.
When you provide feedback to Believe Housing Australia, we listen to what you have to say and respect your opinion.
What you tell us is private, and you don’t have to tell us who you are. If you do tell us who you are, we will take the time to speak to you about your ideas.
Your ideas will only be used to help make our services better.
Feedback & Complaints
If you give a compliment, it will be passed onto the relevant person or area. If you make a complaint, we will pay attention to it as soon as possible, and try to find a solution or make changes to our services if needed.
As a Believe Housing Australia tenant, you have the right to appeal any decision made by Believe Housing Australia that affects your tenancy. An appeal is a formal review process where you request Believe Housing Australia to review the decision.