Believe Housing Australia staff will visit you regularly to see how you and the property are going. We’ll also make sure your house is in good order.

Property Inspections

We will carry out an inspection with you when you move in — and again when you move out

We will visit you regularly to check on you and the property, and will always write to you at least seven days beforehand to let you know that we’re coming.

These inspections allow us to check over the property to ensure that everything is in good order. They also give you the opportunity to ask questions and tell us about any problems you’re having.

It’s your job to keep the house and garden clean and tidy. Here are some things to do before we visit.

We’re here to help, so if you’re still not sure what to do, please ask us.

Here are a few hints and tips to help you prepare for a property inspection


Every Room
  • Sweep or vacuum and wash all the tiled, timber and vinyl floors
  • Vacuum the carpets and remove any stains
    If you have any questions about cleaning the carpets, please ask us. We can suggest how to remove stains or recommend a professional carpet cleaner.
  • Clean the windows and check for holes or tears in the screens
  • Remove any marks from the walls and doors
    Please ask us before you use sticky tape, blu tack or hooks on the walls or doors.
  • Clean the stove top, grill, drip trays and oven (inside and out)
  • Clean the extractor fans
    The covers come off for cleaning. They’re easier to clean if you soak them in warm soapy water before giving them a scrub.
  • Clean the bench tops and the cupboards (inside and out)
    As bench tops can mark or burn very easily, always use a cutting board and never put hot pans on them.
Bathroom & Toilet
  • Clean the shower alcove, floor and wall tiles, basin and bath
    Remove any mould or soap scum. You can use vinegar or a suitable bleach product from the supermarket.
    Avoid mould build-up by always using the extractor fan and opening the window when using the shower or bath.
  • Clean the toilets — the bowl (inside and out), the seat and the cistern
    Use vinegar, bleach or a suitable disinfectant product from the supermarket.
  • Gardens, driveways and garages
    Please look after the garden by watering the plants and lawns, weeding the garden beds and mowing the lawns. You don’t need to trim the shrubs or trees as we’ll do that. You just need to let us know if it’s needed.
  • Remove oil marks from driveways and garages
    Please put drip trays under your cars if necessary. Ask us if you need tips on how to remove oil stains.
  • Take away all rubbish and old furniture from the house, yard, garden and sheds

Don't forget to call us if anything needs fixing

24/7 Maintenance Hotline:
Phone: 1800 688 000

Customer Service

For more information please call our friendly customer service team on 1800 688 000 or visit one of our offices.


Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a subsidiary company of AnglicareSA.

Get in Touch

Visit one of our four locations in metropolitan or regional South Australia, give us a call or contact us online.

We express our gratitude to the Traditional Owners and Custodians for their continuous care of this ancient Country for thousands of generations and for the sharing of this land that was never ceded.

We recognise and respect the wisdom of Elders past, present, and those to come, and extend this to all First Nations Peoples and their living cultures.

We walk softly alongside First Nations Peoples as allies committed to seeking guidance, listening with purpose, and acting with courage in our future together.

Always was, always will be.


Aboriginal and Torres Strait Islander visitors to Believe Housing Australia’s website are advised that this website may contain images, names and voices of people who have died.