New customer focused housing software launches

This week, Believe Housing Australia formally launched its new partnership with Civica’s Cx Housing Management System.

The customer-focused housing software will allow Believe Housing Australia to enhance operational efficiency while better supporting tenants and their families.

The new system is designed to offer numerous benefits, including streamlined processes, reduced manual work, enhanced data security and integrity, automated workflows for improved efficiency, better asset management and invoicing accuracy, as well as superior data quality for reliable reporting.

Believe Housing Australia Executive General Manager, Stacey Northover, said investment in this five-year partnership demonstrated a commitment to continuous improvement.

“Our decision to invest in Cx Housing underscores our dedication to gaining a comprehensive understanding of our tenants’ needs,” Ms Northover said.

“Furthermore, it positions us favourably for growth and efficient operations on a larger scale in the future and supports our employees to effectively undertake their roles.”

In November, a second phase of the project will be implemented to introduce enhancements and new functionalities including access portals for tenants and contractors to improve engagement and service delivery.


Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a subsidiary company of AnglicareSA.

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Visit one of our four locations in metropolitan or regional South Australia, give us a call or contact us online.

We express our gratitude to the Traditional Owners and Custodians for their continuous care of this ancient Country for thousands of generations and for the sharing of this land that was never ceded.

We recognise and respect the wisdom of Elders past, present, and those to come, and extend this to all First Nations Peoples and their living cultures.

We walk softly alongside First Nations Peoples as allies committed to seeking guidance, listening with purpose, and acting with courage in our future together.

Always was, always will be.


Aboriginal and Torres Strait Islander visitors to Believe Housing Australia’s website are advised that this website may contain images, names and voices of people who have died.