Tenants
If you’re a tenant of Believe Housing Australia, find out here how to access helpful information and support for you and your property, including forms and applications.
Maintenance & Repairs
Find out what to do if you need something repaired or modified at home, tips for keeping your home in good condition, and what to expect from a Believe Housing Australia property inspection.
Forms & Applications
Thinking about getting a pet, want to modify your home or advise us of a change in your circumstances? Find and complete the relevant form or application to submit your request to Believe Housing Australia.
Complaints & Compliments
As a Believe Housing Australia tenant, we welcome your feedback and suggestions. Your feedback can help us make our services better for you and other people. Complete the relevant forms to provide feedback, or lodge a complaint or appeal.
Tenant Information
The following documents include important contact details for Believe Housing Australia, as well as information about paying rent and water bills, connecting to utilities, cleaning, rubbish collection and your rights and responsibilities as a tenant.
How rent is calculated
Find out how Believe Housing Australia calculates rental payments.How water is calculated
Find out how Believe Housing Australia calculates water charges.Tenant Support
Believe Housing Australia’s broad range of services help tenants lay the foundations for a better future, and include financial counselling, community engagement, and home care and NDIS services.
Payment Options
Believe Housing Australia accepts multiple payment options. If you require support, our Income and Financial Inclusion Officers can arrange a payment plan with you.
Tenant Voice and Engagement
Tenancy Officers
Tenancy Officers can be contacted via tenancyservices@believehousing.org.au
